Country Door Reviews

It’s the biggest ripoff in the history of mankind !!!!!
Rude people, thieves, and customer service can’t even speak English!!
I’ll never buy anything from them again. They may be in with the mob, they don’t care who they lie to or cuss you out !
I’m getting a atty: and deal with C.D.
I’m through dealing with stupid people that don’t understand the difference between right and wrong.

Don't buy chairs from them unless you never sit in them.Purchased chair in April 2022 and a 2 year protection plan. They claim I cancelled the protection plan in August but was hospitalized in August when phone gave out and wasn't able to purchase a new phone until Sept 3...so I can't figure out how I was able to cancel the protection plan when I had no way of doing so...anyway three times I sit this 215 lb body on this chair and the leg breaks...where on the website do you see returns are only good within the first 60 days nowhere not on invoice or website...so the offer a measley $40 for my difficulty...and want me to use that to by another chair from them.Bit once but not twice

This is not an honest company. I wish there was a no star option. Buyers BEWARE. I have called them over and over again and all I get is one rude representative after another. This company should not be in business. They sell over price defective JUNK. They can't seem to get anything right. I wish I had NEVER ordered from them. Buyers BEWARE. Please the other reviews (I wished I had) they have a 1.75 rating. That says a lot... Trust me it's really terrible everyting about this company.

I prophesied they go out of business. InJesus's name. Yes I mentioned Jesus name to seal this stoe closes. Don't use this store return fee is ridiculous and the quality is not great not even close. They will charge you $35+ plus to return an item. Most companies provide a return label and if not no more than $10. The company is horrible they use the return fees to keep their company open because they know their policy Sucks, horrible, thieves product is not good. I can go on.and on. I'm sure you get the point stay away from.Country Door,you'll do better shopping elsewhere

Ordered a quilt that said it had off-white was completely white not off-white $22 shipping to get it. They charge eight dollars to send it back plus about $25 UPS or mail charge. What a rip off.

Over the years we have spent large amounts of money with Country Door. Recently my wife returned a product and was forced to pay a restocking fee/shipping fee of almost $28.00.Never have we ever had to pay this in the past.The item purchased was around $57.00. After speaking with two different customer service reps to no avail we can no longer do business with a company that has return fees that are borderline illegal. Never again. Gonna spread the word about you.

I returned an item and instead of credit given less the shipping charges back onto my Visa, Country Door opened a credit card to charge me the shipping charges. I did not authorize an account to be opened. I paid the bill and informed them to close the account. Be aware when returning something, this is the idiotic way you will pay for the shipping charges.

I own a Towing company and give Christmas baskets to all of my customers every year. I saw them in the Country Door catalog and thought I'd try them. I ordered 17 boxes of assorted sausage, cheese, condiments and sweets. I paid $700! The boxes are nice with red stripes so I just needed to put a bow on them. They arrived in 4 separate packages and the top box in every package has a giant shipping label on it. ON THE TOP OF THE BOX! I tried removing it but they don't come off. Why wouldn't they put the boxes in a shipping box or at least put the label on the bottom of the boxes??? I tried calling them and could not get in touch with an actual human so I emailed them. I asked if they could at least send me 4 empty boxes WITHOUT shipping labels on them and they refused. Now i have to come up with a way to repackage 4 of them so they don't look like crap. I was hoping to order from them again next year but that's not going to happen! Their "customer service" SUCKS!!!! Their catalogs are going straight into the wood stove from now on! They don't give a damn about their customers! All they care about is money! Never going to order from them again!!!!

I was a CD loyal customer for over 10 years, they used to be very good. Good customer service, free shipping and handling, good products. It is obvious they were either bought out by big corp or they just don't care. I have "outstanding" credit, nice credit line, always paid more than the amount due and prior to the due date. I ordered for the first time in about two years and they are TERRIBLE which is putting it mildly. When I checked my order they didn't ship it, wondered why then received an email stating I needed to put 100% down on the order! I emailed customer service, JOKE! Call billing. Then they pulled my credit! I emailed customer service, another JOKE! Call billing. Then they opened a new line of credit, again affecting my credit score. I have been in contact with a consumer advocate attorney to file a lawsuit and potentially a class action. Billing is a joke, no one speaks English and when asking for a Supervisor "none are available". Overpriced, added charges are ridiculous, junk products. Sell outs. Run away from this place as fast as you can.

I ordered a bedspread and shams. Only one sham came. When I called customer service, I was told that shams did not come as a pair. So I tried to order another sham, and of course, they were out of stock. So I returned the bedspread and single sham at my cost ($24 for return receipt postage). They have only refunded me the cost of the items, not the extensive handling and shipping fees. DO NOT BUY FROM THIS ONLINE RIPOFF! I have learned my lesson and will only buy from reputable online merchants OR from Amazon, since they have a clear and fair refund policy.

I ordered a sunflower arrangement latter part of October & it finally arrived today. Opened the box to find a LED poinsettia ball! No invoice enclosed - nothing, just the wrong order. Immediately called the 800# and recording said to try back later. Tried to log onto customer service - nothing connected. I can only presume this is a scam company, I got screwed over and lesson learned. Will throw out all catalogs and warn everyone I know (which is considerable) never to get fooled by this phony "company".

Tis company sent me defective merchandise and charged me twice for shipping. Once when purchased and then when returned. When I called customer service 3 different employees which included Supervisors provided terrible customer service, disconnected the call and transferred without any explanation never resolving my credits on my account. Therefore i will not pay this bill at all and it is their loss. Maybe when they employ competent employees to resolve billing issues I will consider paying.

I ordered a tool set for a bday gift & the order had an additional item added without my permission, this made my credit go over my limit. I asked to cancel the order because I refused to pay another down payment! Customer service advised me I have to wait 90 Days for the order to cancel wish does not make any since. I will cancel this acct ASAP! Upset customer!

I got covid unable to work for a month called asked for help nope no late fees removed nope no help can't do anything for me

Talk with lady in customer service and Credit Card they refund my money back to my account I do have to pay for shipping